I am currently battling with the same sort of issue on my rescue king of multiple retained caps from god knows how long ago. I've had him 5 months (2 complete shed cycles with caps gone in shed) been to the vets to confirm really old caps still in place also. But now a constant cycle of viscotears, eye baths (cotton bud and water) and once daily antibiotics to stop any possible infection. Its slow progress, but we will get there.
Keep up on the cycle and all should be well for you.
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Hey My lesser boy has had shedding issues since he was born no matter what the humidity is. I have to help him shed almost everytime ( which he seems to love now! Lazy sod lol ) With his eye caps that never come off i just use a cotton bud and tepid water and gently rub the eye from right to left for a couple of mins then pet him have a kip for an hour and repeat the process same again right to left ( right to left is just because its the natural way it would come away in a normal shed )
I always make sure i change the cotton bud if it starts coming apart
After maybe 2 or 3 goes with this the cap starts to come away and can ether be lifted off with a DRY cotton bud or with tweezers if you have a VERY steady hand ( I dont :( ) This method has worked for me every time. And is well worth noing how to get it right.
I also believe that you can use watered down shed-ease instead of water but i havnt tried this.
Tweezers are best avoided, mainly because they are sharp but also because if a piece of skin is not ready to come off, pulling it off can damage the skin underneath, if it gets to a stage where tweezers are needed (if there has been several retained eyecaps) then you'd be better taking it to be done by someone who knows exactly what they are doing. One retained eyecap isn't the most urgent of problems, it's better to get it off but if it doesnt come away freely with less invasive means then as long as you keep it hydrated it should be shed off at the next shed. Only if this fails should more invasive techniques be considered as the eye is now at risk.
I use that zoo med stuff,great for body retained shed.But don't really do a thing with retained eye-caps,Takes lots of tries before anything starts to happen.
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